I define and design complex, end-to-end journeys, think in systems, and provide strategy for product improvement and growth.
Six years experience in product design, crafting considered UI and thoughtful UX experiences, across SaaS platforms, B2B software, apps, and websites for both startups and enterprise teams.
I work end-to-end, from early discovery and product architecture to high-fidelity UI and developer handover, with scalable design systems.
My industry experience
Healthcare: IVF
Tech Innovation
Charity and Social Impact
Insurance
E-Commerce
FinTech: Banking and Investments
Film
Travel and Leisure
Electronics
SaaS
Working with me brings
User Experience Solutions
UI Kits and Design Systems
UI Craft in Figma
Strategic Systems Architecture
Wireframing and Exploration
Project Discovery and Planning
Collaboration
Interactive Prototyping
Stakeholder Communication
Presentation Demos
Curiosity
Humility
Openness
Honesty
Workshop Facilitation
Team Spirit!
Projects to be proud of
View all
→

AI Powered Claims-Processing Tool
Software Design & User Experience
Design Lead on an AI-powered insurance claims processing platform, delivering interactive sales demo prototypes, showcasing key flows on desktop and mobile that reflected a modernised, partially automated claims journey for three user types.

Design System for a Gambling Charity
Brand Identity & System Development
Crafting a fully responsive design system from scratch based on existing assets across multiple products, and creating a new product-only brand style to tie everything together

JP Morgan Investment Relations Platform
Platform Design & User Experience
End-to-end Design Lead on a platform for Prime Brokerage Teams to connect their Investor and Fund Manager clients. Consideration around global jurisdiction legality compliance, use of an existing design system, and close collaboration with stakeholders to translate a traditionally in-person service to a digital experience without losing the integrity of these relationships.
More Projects
→
Get in touch
CONTACT
BASED
Essex, UK
Jemma Harwood
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I define and design complex, end-to-end journeys, think in systems, and provide strategy for product improvement and growth.
Six years experience in product design, crafting considered UI and thoughtful UX experiences, across SaaS platforms, B2B software, apps, and websites for both startups and enterprise teams.
I work end-to-end, from early discovery and product architecture to high-fidelity UI and developer handover, with scalable design systems.
My industry experience
Healthcare: IVF
Tech Innovation
Charity and Social Impact
Insurance
E-Commerce
FinTech: Banking and Investments
Film
Travel and Leisure
Electronics
SaaS
Working with me brings
User Experience Solutions
UI Kits and Design Systems
UI Craft in Figma
Strategic Systems Architecture
Wireframing and Exploration
Project Discovery and Planning
Collaboration
Interactive Prototyping
Stakeholder Communication
Presentation Demos
Curiosity
Humility
Openness
Honesty
Workshop Facilitation
Team Spirit!
Projects to be proud of
View all
→
AI Powered Claims-Processing Tool
Software Design & User Experience

Design Lead on an AI-powered insurance claims processing platform, delivering interactive sales demo prototypes, showcasing key flows on desktop and mobile that reflected a modernised, partially automated claims journey for three user types.
See Project
→
Design System for a Gambling Charity
Brand Identity & System Development

Crafting a fully responsive design system from scratch based on existing assets across multiple products, and creating a new product-only brand style to tie everything together
See Project
→
JP Morgan Investment Relations Platform
Platform Design & User Experience

End-to-end Design Lead on a platform for Prime Brokerage Teams to connect their Investor and Fund Manager clients. Consideration around global jurisdiction legality compliance, use of an existing design system, and close collaboration with stakeholders to translate a traditionally in-person service to a digital experience without losing the integrity of these relationships.
See Project
→
More Projects
→
Get in touch
CONTACT
BASED
Essex, UK
Experience
Work
Contact
I define and design complex, end-to-end journeys, think in systems, and provide strategy for product improvement and growth.
Six years experience in product design, crafting considered UI and thoughtful UX experiences, across SaaS platforms, B2B software, apps, and websites for both startups and enterprise teams.
I work end-to-end, from early discovery and product architecture to high-fidelity UI and developer handover, with scalable design systems.
My industry experience
Healthcare: IVF
Tech Innovation
Charity and Social Impact
Insurance
E-Commerce
FinTech: Banking and Investments
Film
Travel and Leisure
Electronics
SaaS
Working with me brings
User Experience Solutions
UI Kits and Design Systems
UI Craft in Figma
Strategic Systems Architecture
Project Discovery and Planning
Wireframing and Exploration
Interactive Prototyping
Collaboration
Stakeholder Communication
Presentation Demos
Workshop Facilitation
Curiosity
Humility
Openness
Honesty
Team Spirit!
Projects to be proud of
View all
→
AI Powered Claims-Processing Tool
Software Design & User Experience

Design Lead on an AI-powered insurance claims processing platform, delivering interactive sales demo prototypes, showcasing key flows on desktop and mobile that reflected a modernised, partially automated claims journey for three user types.
See Project
→
Design System for a Gambling Charity
Brand Identity & System Development

Crafting a fully responsive design system from scratch based on existing assets across multiple products, and creating a new product-only brand style to tie everything together
See Project
→
JP Morgan Investment Relations Platform
Platform Design & User Experience

End-to-end Design Lead on a platform for Prime Brokerage Teams to connect their Investor and Fund Manager clients. Consideration around global jurisdiction legality compliance, use of an existing design system, and close collaboration with stakeholders to translate a traditionally in-person service to a digital experience without losing the integrity of these relationships.
See Project
→
More Projects
→
Get in touch
CONTACT
BASED
Essex, UK
Experience
Work
Contact