I define and design complex, end-to-end journeys, think in systems, and provide strategy for product improvement and growth.
Six years designing complex, regulated, and data-heavy products. I bring end-to-end ownership from discovery workshops to developer handover, with a particular strength in making compliance-heavy, multi-stakeholder systems valuable and intuitive.
AI Powered Claims-Processing Tool
End to end UX and UI with Interactive Sales Demo
Design System for a Gambling Charity
Brand Identity & System Development
JP Morgan Investment Relations Platform
Platform Design & User Experience
Royal Caribbean Booking System
Feature Integration & User Experience
Housing Management with AI Analysis
UI & User Experience
Embryo Imaging HealthTech
Bespoke software built alongside pioneering hardware for use in embryologist labs
NDA
Credit Lender Software
B2B onboarding for a large variant customer set, integrated with legacy backend
NDA
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
Case Study in Progress
I'm a Product Designer who genuinely loves the work, and the people doing it with me. I hunt for clarity in complex problems, bring structure to messy processes, and like an upbeat energy on a Monday morning
Domain expertise
Regulated & compliance-led products
Enterprise SaaS
B2B platforms
Multi-user systems
Accessibility (WCAG)
Design systems
FinTech & insurance
Healthcare software
E-Commerce
How I work
Most of my experience is for products that don't have obvious answers. Where competing needs, compliance requirements, and legacy constraints have to be factored in before screens start getting designed.
I do my best work when I'm involved early, helping to shape the problem before jumping to solutions. I collaborate closely with PMs, developers, and stakeholders, and I like to keep communication clear and honest at each stage.
Get in touch
Essex, UK
LinkedInJemma Harwood
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I define and design complex, end-to-end journeys, think in systems, and provide strategy for product improvement and growth.
Six years designing complex, regulated, and data-heavy products. I bring end-to-end ownership from discovery workshops to developer handover, with a particular strength in making compliance-heavy, multi-stakeholder systems valuable and intuitive.
AI Powered Claims-Processing Tool
End to end UX and UI with Interactive Sales Demo
Design System for a Gambling Charity
Brand Identity & System Development
JP Morgan Investment Relations Platform
Platform Design & User Experience
Royal Caribbean Booking System
Feature Integration & User Experience
Housing Management with AI Analysis
UI & User Experience
Embryo Imaging HealthTech
Bespoke software built alongside pioneering hardware for use in embryologist labs
NDA
Credit Lender Software
B2B onboarding for a large variant customer set, integrated with legacy backend
NDA
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
Case Study in Progress
I'm a Product Designer who genuinely loves the work, and the people doing it with me. I hunt for clarity in complex problems, bring structure to messy processes, and like an upbeat energy on a Monday morning
Domain expertise
Regulated & compliance-led products
Enterprise SaaS
B2B platforms
Multi-user systems
Accessibility (WCAG)
Design systems
FinTech & insurance
Healthcare software
E-Commerce
How I work
Most of my experience is for products that don't have obvious answers. Where competing needs, compliance requirements, and legacy constraints have to be factored in before screens start getting designed.
I do my best work when I'm involved early, helping to shape the problem before jumping to solutions. I collaborate closely with PMs, developers, and stakeholders, and I like to keep communication clear and honest at each stage.
Get in touch
Essex, UK
LinkedInExperience
Work
Contact
I define and design complex, end-to-end journeys, think in systems, and provide strategy for product improvement and growth.
Six years designing complex, regulated, and data-heavy products. I bring end-to-end ownership from discovery workshops to developer handover, with a particular strength in making compliance-heavy, multi-stakeholder systems valuable and intuitive.
AI Powered Claims-Processing Tool
End to end UX and UI with Interactive Sales Demo
Design System for a Gambling Charity
Brand Identity & System Development
JP Morgan Investment Relations Platform
Platform Design & User Experience
Royal Caribbean Booking System
Feature Integration & User Experience
Housing Management with AI Analysis
UI & User Experience
Embryo Imaging HealthTech
Bespoke software built alongside pioneering hardware for use in embryologist labs
NDA
Credit Lender Software
B2B onboarding for a large variant customer set, integrated with legacy backend
NDA
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
Case Study in Progress
I'm a Product Designer who genuinely loves the work, and the people doing it with me. I hunt for clarity in complex problems, bring structure to messy processes, and like an upbeat energy on a Monday morning
Domain expertise
Regulated & compliance-led products
Enterprise SaaS
B2B platforms
Multi-user systems
Accessibility (WCAG)
Design systems
FinTech & insurance
Healthcare software
E-Commerce
How I work
Most of my experience is for products that don't have obvious answers. Where competing needs, compliance requirements, and legacy constraints have to be factored in before screens start getting designed.
I do my best work when I'm involved early, helping to shape the problem before jumping to solutions. I collaborate closely with PMs, developers, and stakeholders, and I like to keep communication clear and honest at each stage.
Get in touch
Experience
Work
Contact