Work
AI Powered Claims-Processing Tool
Software Design & User Experience
Design Lead on an AI-powered insurance claims processing platform, delivering interactive sales demo prototypes, showcasing key flows on desktop and mobile that reflected a modernised, partially automated claims journey for three user types.
See Project
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Design System for a Gambling Charity
Brand Identity & System Development
Crafting a fully responsive design system from scratch based on existing assets across multiple products, and creating a new product-only brand style to tie everything together
See Project
→
JP Morgan Investment Relations Platform
Platform Design & User Experience
Design Lead for end-to-end on a platform for Prime Brokers to connect Investor and Fund Manager clients. Consideration around global jurisdiction legality compliance, use of an existing design system, and close collaboration with stakeholders to translate a traditionally in-person service to a digital experience without losing the integrity of these relationships.
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→
Embryo Imaging Software
Digital Rebrand & User Experience
We created a digital catalog, focusing on refined typography and immersive visuals. We elevated the perceived value of Anders' furniture and created a seamless browsing experience.
Case Study in Progress
Royal Caribbean Booking System
Feature Integration & User Experience
New cruise-booking software design featuring two interfaces, allowing both staff and customers to create and amend, multi-faceted cruise bookings. A customer portal area was structured to be accessed from the Royal Caribbean website.
Case Study in Progress
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Through the Product Manager we learnt that current clients and prospective clients have been asking for an email replication feature within FundPortal. This was even proving to be a make-or-break selling point. during sales calls, so the sales team were also keen to have this implemented.
Case Study in Progress
Royal Caribbean Booking System
Feature Integration & User Experience
New cruise-booking software design featuring two interfaces, allowing both staff and customers to create and amend, multi-faceted cruise bookings. A customer portal area was structured to be accessed from the Royal Caribbean website.
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Redesigning and updating the Garvin Industries website in line with their acquisition partners, Southwire Ltd. All items were to be shown in a range of product detail pages, with the user ability to view and place orders for varying quantities and delivery options, set up their user or company account, and manage repeat subscriptions.
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
After working on adding a Customer Relationship Management (CRM) system to the FundPortal platform, one of the next features heavily requested by our users was a Kanban Board, specifically for the management of Deals between them and their clients.
Case Study in Progress
Jemma Harwood
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Work
AI Powered Claims-Processing Tool
Software Design & User Experience
Design Lead on an AI-powered insurance claims processing platform, delivering interactive sales demo prototypes, showcasing key flows on desktop and mobile that reflected a modernised, partially automated claims journey for three user types.
See Project
→
Design System for a Gambling Charity
Brand Identity & System Development
Crafting a fully responsive design system from scratch based on existing assets across multiple products, and creating a new product-only brand style to tie everything together
See Project
→
JP Morgan Investment Relations Platform
Platform Design & User Experience
Design Lead for end-to-end on a platform for Prime Brokers to connect Investor and Fund Manager clients. Consideration around global jurisdiction legality compliance, use of an existing design system, and close collaboration with stakeholders to translate a traditionally in-person service to a digital experience without losing the integrity of these relationships.
See Project
→
Embryo Imaging Software
Digital Rebrand & User Experience
We created a digital catalog, focusing on refined typography and immersive visuals. We elevated the perceived value of Anders' furniture and created a seamless browsing experience.
Case Study in Progress
Conceptual Housing Management Software and App, with AI Analysis
UI & User Experience
A fully accessible app to allow social housing tenants to identify and report issues within their housing placement, and automatically arrange appointments with contractors to get the issue fixed. This data is then analysed and presented to the social housing group, encouraging well-informed business decisions.
Case Study in Progress
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Through the Product Manager we learnt that current clients and prospective clients have been asking for an email replication feature within FundPortal. This was even proving to be a make-or-break selling point. during sales calls, so the sales team were also keen to have this implemented.
Case Study in Progress
Royal Caribbean Booking System
Feature Integration & User Experience
New cruise-booking software design featuring two interfaces, allowing both staff and customers to create and amend, multi-faceted cruise bookings. A customer portal area was structured to be accessed from the Royal Caribbean website.
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Redesigning and updating the Garvin Industries website in line with their acquisition partners, Southwire Ltd. All items were to be shown in a range of product detail pages, with the user ability to view and place orders for varying quantities and delivery options, set up their user or company account, and manage repeat subscriptions.
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
After working on adding a Customer Relationship Management (CRM) system to the FundPortal platform, one of the next features heavily requested by our users was a Kanban Board, specifically for the management of Deals between them and their clients.
Case Study in Progress
Experience
Work
Contact
Work
AI Powered Claims-Processing Tool
Software Design & User Experience
Design Lead on an AI-powered insurance claims processing platform, delivering interactive sales demo prototypes, showcasing key flows on desktop and mobile that reflected a modernised, partially automated claims journey for three user types.
See Project
→
Design System for a Gambling Charity
Brand Identity & System Development
Crafting a fully responsive design system from scratch based on existing assets across multiple products, and creating a new product-only brand style to tie everything together
See Project
→
JP Morgan Investment Relations Platform
Platform Design & User Experience
Design Lead for end-to-end on a platform for Prime Brokers to connect Investor and Fund Manager clients. Consideration around global jurisdiction legality compliance, use of an existing design system, and close collaboration with stakeholders to translate a traditionally in-person service to a digital experience without losing the integrity of these relationships.
See Project
→
Embryo Imaging Software
Digital Rebrand & User Experience
We created a digital catalog, focusing on refined typography and immersive visuals. We elevated the perceived value of Anders' furniture and created a seamless browsing experience.
Case Study in Progress
Conceptual Housing Management Software and App, with AI Analysis
UI & User Experience
A fully accessible app to allow social housing tenants to identify and report issues within their housing placement, and automatically arrange appointments with contractors to get the issue fixed. This data is then analysed and presented to the social housing group, encouraging well-informed business decisions.
Case Study in Progress
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Through the Product Manager we learnt that current clients and prospective clients have been asking for an email replication feature within FundPortal. This was even proving to be a make-or-break selling point. during sales calls, so the sales team were also keen to have this implemented.
Case Study in Progress
Royal Caribbean Booking System
Feature Integration & User Experience
New cruise-booking software design featuring two interfaces, allowing both staff and customers to create and amend, multi-faceted cruise bookings. A customer portal area was structured to be accessed from the Royal Caribbean website.
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Redesigning and updating the Garvin Industries website in line with their acquisition partners, Southwire Ltd. All items were to be shown in a range of product detail pages, with the user ability to view and place orders for varying quantities and delivery options, set up their user or company account, and manage repeat subscriptions.
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
After working on adding a Customer Relationship Management (CRM) system to the FundPortal platform, one of the next features heavily requested by our users was a Kanban Board, specifically for the management of Deals between them and their clients.
Case Study in Progress
Experience
Work
Contact